Remote Assistance






    

 

 

 

   

 

 


Along with onsite and pickup service, BIG FISH Computers can access your computer via remote connection and fix most common computer problems.


An appointment must be scheduled in advance via phone, email or contact page. 
To start your Big Fish Remote Assistance Session
click below for your secure access key
 

Remote Assistance can be useful for both unplanned problems as well as for planned preventative maintenance. 

Big Fish will walk you through the remote connection process and then proceed to support your technical needs as though we were sitting with you using your keyboard and mouse.

A working high speed Internet connection is required.

Issues that do not require the installation/upgrade/removal of hardware are perfect candidates
for remote support.  

This method of support allows us to help you, your friends and your loved-ones all around the world. 

Remote Assistance Rates  

 

                            $45.00 an hour billed in 30 minutes segments

  • Speed up a slow computer
  • Remove a Virus, Spyware or Trojan
  • Fix error messages and repair the registry
  • Setup a new printer
  • Install Antivirus or Antispyware
  • Configure an Email Account
  • One on One Training
  • And much more