
Remote Assistance
Along with onsite and pickup service, BIG FISH Computers can access your computer via remote connection and fix most common computer problems.
Remote Assistance can be useful for both unplanned problems as well as for planned preventative maintenance. Big Fish will walk you through the remote connection process and then proceed to support your technical needs as though we were sitting with you using your keyboard and mouse. A working high speed Internet connection is required. This method of support allows us to help you, your friends and your loved-ones all around the world. Remote Assistance Rates $45.00 an hour billed in 30 minutes segments
An appointment must be scheduled in advance via phone, email or contact page.
To start your Big Fish Remote Assistance Session
click below for your secure access key
Issues that do not require the installation/upgrade/removal of hardware are perfect candidates
for remote support.